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Returns and Exchanges

 

Z Shoes purchased on this site may be returned by the customer for any reason within 30 days of shipment if un-washed, un-worn and in new condition with all original components and tags still intact. Z Shoes does not cover return shipping costs or services. All returns must be accompanied by the below information. Refunds will be issued in the same form as the original payment within 5 business days from receipt.

Z Shoes Organic Returns
815 Avenue Balboa
El Granada, CA 94018
(650) 303 6846

Please include your:
Name
Address
zshoesorganic.com order #
Email address
A note indicating the product you are returning and the reason for your return.

To exchange an order, you may wait until after your refund is processed (i.e., when your return product is received by our team) to place an exchange order.